Toast Careers 2025 | Site Reliability Engineer

Exciting Opportunity at Toast: Site Reliability Engineer

Are you ready to kickstart your career in the IT industry with a dynamic role at Toast? As a Site Reliability Engineer, you'll be at the forefront of ensuring the reliability and efficiency of Toast's systems. This role is perfect for those who are passionate about technology and eager to make a significant impact in the restaurant industry.

Company	Toast
Role	Site Reliability Engineer
Education	B.E./B.Tech
Experience	1-2 Years
Location	Bengaluru
Package	Not Disclosed
Work Mode	WFO

About Toast

Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests. We pair our deep understanding of the restaurant industry with powerful cloud-based software and restaurant-grade hardware to deliver an intuitive, all-in-one platform, across point of sale, guest marketing, digital ordering & delivery, and payroll & HR.

Job Role & Responsibilities

• Optimize existing processes, identify areas for improvement, and implement automated solutions to enhance efficiency and reliability of Toast systems.
• Utilize, configure, and support tools such as JIRA, FireHydrant, and Backstage for tracking events, incidents, and changes, and maintain the Service Catalog.
• Enable low-risk, compliant releases with rapid rollback capability to maintain platform reliability.
• Implement automation for risk mitigation strategies to minimize the impact of changes and releases on Toast customers.
• Work closely with leadership, third-party vendors, and relevant stakeholders to drive work to completion.

Eligibility Criteria

• Industry experience with at least 2 years of engineering experience with a focus on SRE.
• Bachelor’s Degree in Computer Science, Engineering, or related field.
• Working knowledge of complex cloud environments (AWS, GCP, Azure, etc.).
• Experience scripting automation (Python, Go, etc.).
• Experience with Infrastructure as Code (Terraform, etc.).
• Experience participating in Incident Response.
• Strong written and verbal communication skills.
• Strong problem-solving skills and the ability to think strategically and analytically.
• Experience working with a diverse global team across multiple regions and time zones.
• Working knowledge of various best practice frameworks, including ITIL, ITSM, Agile/Scrum, change management, etc., is a plus.
• Experience with Incident and Change processes and tools (JIRA, OpsGenie, FireHydrant, DX, etc.) is a plus.

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Salary & Benefits

Package details will be disclosed during the interview process.

Location & Work Mode

This position is based in Bengaluru and requires working from the office (WFO).

Application Process

To apply for the Site Reliability Engineer position at Toast, follow the link below to submit your application. Ensure your resume is updated and highlights your relevant skills and experiences.

Tips for Applicants

• Customize your resume to highlight relevant skills and experiences.
• Prepare for the interview by researching Toast and understanding its products and services.
• Practice common interview questions and be ready to discuss your problem-solving skills.
• Show enthusiasm for the role and the opportunity to work with Toast.

Frequently Asked Questions

1. What is the work mode for this position?

The position requires working from the office (WFO) in Bengaluru.

2. Is the salary package disclosed?

The package details will be disclosed during the interview process.

3. What qualifications are required for this role?

A Bachelor’s Degree in Computer Science, Engineering, or a related field is required.

Conclusion

Embark on an exciting career journey with Toast as a Site Reliability Engineer. This role offers a unique opportunity to work with cutting-edge technology and make a significant impact in the restaurant industry. We encourage you to apply and take the first step towards a rewarding career with Toast. Best of luck!